IMAGE BRAND NASHVILLE, LLC
LED TRUCK ADVERTISING TERMS & SERVICE AGREEMENT
These Terms & Conditions (“Terms”) govern all advertising services provided by Image Brand Nashville, LLC, a Tennessee limited liability company (“Image Brand,” “we,” “us,” or “our”), to any client (“Client,” “you,” or “your”).

By signing an agreement, accepting a proposal, clicking acceptance at checkout, or submitting payment, Client acknowledges and agrees to be bound by these Terms.

1. Services Provided
Image Brand provides mobile digital billboard advertising services using LED truck displays operating in Nashville, Tennessee and surrounding operational areas. Services may be purchased as:

Monthly advertising plans
Multi-month advertising plans
Single-day, multi-day, or event-based campaigns
Services are delivered according to the package selected at checkout, invoice, or proposal, which is incorporated into these Terms by reference.

 
2. Packages, Term & Commitment
2.1 Standard Partner Package
Term: One (1) month initial term, continuing month-to-month thereafter
Rotation: Client’s advertisement rotates with up to three (3) other advertisers (four total advertisers)
Cancellation: May be canceled with thirty (30) days’ written notice
 
2.2 Priority Partner Package
Term: Minimum initial commitment of three (3) consecutive months
Rotation: Client’s advertisement rotates with up to three (3) other advertisers (four total advertisers)
Automatic Renewal:
Upon completion of the initial term, the Priority Partner package shall automatically renew for successive three (3) month terms unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term.

Image Brand may contact Client prior to renewal to confirm continuation; however, failure to respond does not prevent automatic renewal unless proper notice is received.

 
2.3 Market Takeover Package
Term: One-day, single-event, or multi-day campaigns as selected by Client
Rotation: Exclusive placement — Client is the only advertiser displayed on the truck during purchased service day(s)
Cancellation: Non-cancelable once service date(s) are reserved
 
3. Operational Control & Route Discretion
Image Brand retains sole discretion over all operational aspects, including but not limited to:

Routes and geographic coverage
Operating times and daily schedules
Display sequencing and audio levels
Safety, compliance, and law-enforcement coordination
Specific streets, landmarks, impressions, or audience metrics are not guaranteed unless expressly agreed to in writing.

 
4. Creative Assets & Submissions
Client is responsible for providing lawful, compliant creative assets. Creative inclusions vary by package as follows:

Standard Partner Package
Includes initial creative onboarding plus one (1) design change at no additional cost during the initial term
Additional creative changes beyond the included amount are billed at $250 per change
Priority Partner Package
Includes initial creative onboarding plus two (2) creative changes per month at no additional cost during the active term
Unused monthly creative changes do not roll over
Additional creative changes beyond the included amount are billed at $250 per change
Market Takeover Package
Includes initial creative onboarding only, unless otherwise agreed in writing
Additional creative changes are billed at $250 per change
General Creative Terms
Late, incompatible, or improperly formatted assets may result in previously approved creative being displayed without refund
Client warrants ownership or proper licensing of all submitted content
Additional design or creative services beyond those included are billed separately
 
5. Creative Onboarding & Asset Management Fee
A Creative Onboarding & Asset Management Fee of $250 applies when Image Brand performs creative intake, formatting, testing, uploading, scheduling, or asset management work.

Application of Fee
Initial onboarding: The fee applies at the start of all new campaigns or subscriptions
Renewals: The fee applies at the start of a new campaign term only when new or updated creative is submitted
No creative changes: If Client renews a package and continues using the same approved creative without changes, the fee will not be charged
This fee is non-refundable once creative processing begins.

 
6. Pricing & Payment
6.1 Authorization to Charge Payment Method
Client authorizes Image Brand to automatically charge the payment method on file for:

Subscription fees
One-time campaign fees
Renewals and extensions
Applicable creative fees
Processing fees
Late fees
Accelerated balances
Client agrees to maintain a valid payment method throughout the term of service.

 
6.2 Payment Methods & Processing Fees
Payments may be made via ACH bank transfer, credit card, or other approved electronic methods.

Credit card payments may incur a processing fee of up to 3%, disclosed at checkout
ACH payments do not incur processing fees
 
6.3 No Refunds
All payments are non-refundable once service begins or a campaign date is reserved, except where Image Brand fails to deliver purchased service and does not provide replacement time.

 
7. Chargebacks & Payment Disputes
Client agrees not to dispute, reverse, or charge back any payment.

Any chargeback constitutes a material breach of these Terms. Client remains liable for:

The full contract amount
Processing and chargeback fees
Collection costs
Attorneys’ fees
 
8. Missed Service; Replacement Time (Sole Remedy)
If Image Brand is unable to operate due to unsafe weather, mechanical issues, staffing shortages, safety concerns, regulatory restrictions, or other operational needs, the affected service day(s) will be added to the end of the campaign or subscription.

Replacement time is the Client’s sole and exclusive remedy.
Refunds are not issued.

 
9. Scheduled Event Blackout Days
Certain high-demand event days are reserved for exclusive or special-use campaigns and are excluded from standard package scheduling.

2026 Blackout Event Periods Include
CMA Fest: Thu 6/4 · Fri 6/5 · Sat 6/6 · Sun 6/7
July 4th Weekend: Fri 7/3 · Sat 7/4 · Sun 7/5
New Year’s / New Year’s Day: Thu 12/31 · Fri 1/1 · Sat 1/2
How Blackout Days Are Handled
Standard Partner and Priority Partner packages do not run on blackout days
If a scheduled service day falls on a blackout date, that service day will be skipped and automatically delivered on the next available scheduled service day
No service days are forfeited or lost due to blackout dates
Blackout days do not constitute missed service, delay, or non-performance
Applicability
This blackout policy applies to all weekday-based packages, including Friday, Saturday, Sunday, Thursday, or any future recurring day-of-week offerings, unless expressly stated otherwise in writing.

Scheduled blackout days are not considered missed service and are governed exclusively by this section.

 
10. No Guarantee of Results
Image Brand makes no guarantees regarding impressions, visibility, engagement, traffic, or business results. Advertising effectiveness varies and outcomes are not promised.

 
11. Photography, Media & Usage Rights
Image Brand may capture photos or video during campaigns. Client grants Image Brand a perpetual, worldwide, royalty-free license to use campaign materials for marketing, portfolio, promotional, and case-study purposes.

 
12. Content Restrictions
Image Brand may reject any content involving political messaging, religious messaging, adult content, violence, controlled substances, medical claims, or any content deemed unsafe or reputationally harmful.

 
13. Client Cooperation
Client must provide timely creative assets, approvals, and responses. Client delays do not entitle Client to refunds, credits, or extensions.

 
14. Indemnification
Client shall defend, indemnify, and hold harmless Image Brand and its owners, employees, contractors, and representatives from all claims arising from Client content or breach of these Terms.

 
15. Limitation of Liability
Image Brand’s total liability for any claim is strictly limited to the amount paid by Client in the preceding three (3) months.

This limitation does not permit refunds, reversals, or chargebacks.

 
16. Force Majeure
Image Brand is not liable for delays or non-performance caused by events beyond its reasonable control.

 
17. Non-Disparagement
Client shall not publish false, misleading, or disparaging statements regarding Image Brand.

 
18. Permits & Compliance
Client is solely responsible for ensuring content compliance with all laws, regulations, and permit requirements.

 
19. Collections; Late Fees; Acceleration
Overdue balances accrue 1.5% monthly interest (18% annually). Image Brand may accelerate all unpaid balances, which become immediately due and payable.

 
20. Independent Contractor
No partnership, joint venture, or employment relationship is created.

 
21. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Tennessee.
All disputes shall be resolved through binding arbitration in Davidson County, Tennessee.

 
22. Electronic Signatures
Electronic signatures and electronic acceptance are valid and enforceable.

 
23. Amendments
Image Brand may update these Terms from time to time. The version in effect at the time of purchase or acceptance governs.

 
24. Entire Agreement
These Terms, together with any signed agreement, proposal, invoice, or checkout confirmation, constitute the entire agreement between the parties.